Privacy Policy

At Furnish Direct, the protection of your personal information is a priority. This policy explains what information we collect, how we use it, with whom we share it, and what your data protection rights are.

1. Information we collect

We may collect the following categories of information:

  • Personal data (name, address, phone, email)
  • Payment and transaction information
  • Website usage information (IP addresses, browsing, cookies)
  • Information shared voluntarily (e.g., when contacting our customer service)

2. Use of your information

We use your data to:

  • Process your orders and deliver them
  • Provide personalized and attentive customer service
  • Send you marketing communications (if you have consented)
  • Ensure the security of our services and prevent fraud
  • Comply with our legal and tax obligations

3. Cookies and similar technologies

Our site uses cookies and similar technologies to improve your browsing experience and analyze traffic.

You can accept, refuse, or configure these cookies at any time via the banner displayed on our site. Refusing certain cookies may limit some functionalities.

4. Sharing your information

Your data may be shared only in the following cases:

  • With our service providers (e.g., Shopify, carriers, secure payment processors)
  • With marketing or advertising partners, only if you have given your consent

👉 We never sell your personal information to third parties for their own commercial use.

5. Consent to marketing communications

Your consent is required before sending any promotional communications (e.g., newsletters, special offers). You can withdraw this consent at any time by clicking on the "Unsubscribe" link in our emails, or by contacting us directly.

6. Children's data

We do not knowingly collect personal data concerning children under 13 years of age. If a parent or guardian believes their child has provided us with information without consent, they may contact us to have this data deleted as soon as possible.

7. Your rights

In accordance with applicable laws in Quebec and Canada (Law 25), you have the following rights:

  • Access your personal information
  • Correct or update your data
  • Request the deletion of your information
  • Object to the processing of your data for marketing purposes

To exercise your rights, please write to us at info@ameublodirect.ca

8. Security and retention

We implement technical and organizational security measures to protect your data against unauthorized access. Your information is retained only for the duration necessary for the purposes described in this policy.

9. International transfers

Your data may be transferred and processed outside of Canada, particularly by our service providers (e.g., Shopify). In this case, we ensure that appropriate contractual safeguards are in place to protect your data.

10. Policy modifications

We may update this privacy policy from time to time. Any changes will be posted on this page with a new update date. We encourage you to review it regularly.

11. Contact

For any questions regarding your personal data, please contact us:

  • ✉️ Email: info@ameublodirect.ca
  • 📞 Phone: (1) 514-292-7788
  • 📍 Administrative address: Saint-Hubert, Quebec, Canada (No in-person visits are accepted at this address.)

Furnish Direct — Quality furniture, delivered to your home. 🚚

Last updated: March 2026