FAQ

Questions & Answers

🚚 Shipping
  • Free shipping across Canada, in 5 to 10 business days.
  • We ship to all provinces and territories.
  • A confirmation email with tracking number is sent to you.
🔄 Returns
  • Returns accepted within 30 days of delivery, product unassembled and packaging intact.
  • Return shipping at the customer's expense, except for defects.
  • Refund processed within 5 to 10 business days.
🛠️ Products & Assembly
  • Delivered in box, DIY assembly, instructions included.
  • Instructions mostly in French.
  • Products curated from certified suppliers.
🔒 Payment & Security
  • Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay.
  • 256-bit SSL encryption, payments via Shopify Payments.
📞 Contact